Everything you learn, do, see, and feel from the moment you view the job posting to the moment you leave the company, contributes to your employee experience. For your company to master employee experience management, you need to listen to your employees at every stage of the employee lifecycle, find out what matters most to them, and create personalized, customized experiences.
Employee experience is the foundation of business performance. To maintain the customer experience, improve products, and build a solid and respected brand, you need the help of your employees. Ultimately, it’s their positive and negative experiences that impact how much they perform, how much they are willing to collaborate, or whether they invest in improving operational performance.
The 5 Stages of Employee Lifecycle
This stage includes all the steps that go into hiring a new employee. It considers how long it takes to hire a new employee, how much it costs to hire, the acceptance rate of the offer, and the quality of the hire. Were your job advertisements attractive and clear enough to attract the attention and applications of the best candidates? Did your interview process appeal to and reassure the best candidates so that they quickly accepted your job offer? What was the overall candidate experience like?
A new employee needs to familiarize themselves with the systems, tools, and processes and what is expected of them in their role. Most new employees need a certain amount of time to get up to speed and become more productive. And the faster they can get on board with their new responsibilities, the more profitable it will be for your business. An effective onboarding process turns an employee’s initial motivation to do their new job into a more meaningful, long-term commitment to the company and to achieve excellent results in their position.
Employee development is an ongoing process, with individuals developing at different rates in different areas. As employees develop within their role, you need to quantify their productivity, ability to be a team player and promotion aspirations. Moreover, you want to provide them with opportunities to grow their skills, an increasingly important differentiator for many employees who seek a portfolio career consisting of many different experiences.
At this point, employees are now fully integrated into the company. With a strong employee retention strategy, you can ensure that they stay productive, grow, and contribute to the company’s success. It makes good sense for a company to do everything it can to retain existing employees. It can cost up to half of an employee’s annual salary to replace them.
Employees can leave for a number of reasons: They may go into retirement, change their employer and a workplace, or change their lives. At some point, every employee will leave your organization, and finding out why they decided to do so is an excellent opportunity to improve and develop the employee experience. Departing employees can be more open about why they are leaving in exit interviews, as they feel like they have nothing to lose by being completely honest with their experience.
Good employees are your most significant investment and your greatest asset. And a good employee is always hard to catch. If you finally attract and hire good employees, you will strive to keep them at all costs. Investing in a positive employee experience is critical to creating an engaged workforce that wants to stay with you, and it’s an effective way to reduce staff turnover.
An employee life cycle is a fantastic tool, but trying to grasp each stage can be a bit overwhelming. Thankfully, there are various solutions available to assist HR and managers in improving the overall employee experience. It all starts with paying attention to the employee’s needs and acting on their feedback. Skilo is a ready-to-use employee management solution that focuses on action. After you’ve grasped the employee experience with Skilo, you’ll want to start impacting it for the better, and recognition is the best way to affect every stage positively.
Skilo is a Salesforce native app that provides a ready-to-use talent management solution. It streamlines, simplifies, and unifies the end-to-end process of talent acquisition, development, and retention. Skilo provides effective performance management, competency frameworks, along with skills development, career planning, training management, feedback, reviews, and social employee engagement. For more information, please visit www.skilohr.com, Skilo Linkedin profile, and Skilo Facebook page